Quick Question: What am I missing?
Quick Question
Here is today's quick question for you...What am I missing?
Ask it when you're...
Unable to solve a difficult problem - Sharing the scenario and your thoughts with a colleague can uncover perspectives you haven’t considered.
Coaching a team member - by asking a very open question, you create safety for them to introduce a topic they’ve been unsure about raising.
Confused by a behaviour - If you’re observing some “out of character” reactions from a colleague, this question can help you understand and provide help.
Listen for...
It’s tempting to only hear ‘new things’ when listening to responses. Challenge yourself to listen to how your thoughts are echoed and built upon.
Try to listen for:
Alternate descriptions - Notice how someone new explains the problem. Let a fresh voice give you a new perspective.
Certainty - Seek data or opinions that seem stronger and more certain than yours.
Unexpected emotions - If your curiosity produces an unexpected response, tread gently and offer help and kindness.
This question can help deepen your understanding of both problems and people.
Follow up with...
Sometimes, the greatest value comes from the one extra question you take the time to ask.
In this situation, you could try…
How did you come to that conclusion?
Is there something you’d like me to do differently?
What would make this conversation easier for you?
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